Help is Only.Com Customer Booking Cancellation

Dear {%customer_name%},
Your Service Provider {%sp_name%} has cancelled your booking ref {%order_id%} Booking cancellations are disappointing but sometimes unavoidable. We would like to understand the circumstances of the cancellation and if any part of the service has been provided. We will process a refund accordingly upon receipt of your refund request or after 14 days if we do not hear from you. We very much value your feedback. Please forward this email with comments to the below email address. Regards The CosyChats team contact@cosychats.com