🛡️ Safety at CosyChats
Creating a respectful and comfortable environment is central to how CosyChats works.
CosyChats is an introduction platform connecting adults (18+) for one-to-one conversations based on shared experience. Conversations take place privately between individuals, with clear boundaries to help everyone feel confident using the platform.
🧭 Who CosyChats Is For
CosyChats is for adults (18+) who want to have real conversations with other parents.
It may be a good fit if you:
🌿 Want to talk to someone who has been through something similar
🌿 Value informal, one-to-one conversations
🌿 Prefer to share at your own pace
🌿 Are looking for connection through shared experience
⚠️ Who CosyChats Is Not For
CosyChats is not suitable for:
🌿 Anyone under 18
🌿 Situations that require professional, clinical, or specialist support
🌿 Urgent or crisis situations
🌿 Individuals who may need additional safeguarding
If you need professional or urgent support, please contact your GP, NHS services, or emergency services.
🧠 Conversations & Boundaries
Conversations on CosyChats are based on personal experience.
Parents share their own experiences and perspectives. These conversations are informal and reflect individual views.
They are not advice, guidance, or professional support, and should not be relied upon as such.
🚨 If Something Feels Concerning
If something is shared that feels serious — such as a risk of harm to a child or adult — contact appropriate external services without delay.
If something doesn’t feel right but is not urgent:
You are not expected to assess or manage the situation
Do not investigate or try to resolve it
You can end the conversation at any time
You may also inform CosyChats so we can take appropriate action on the platform, such as reviewing or restricting accounts.
CosyChats does not investigate or manage safeguarding cases, but we may keep a simple record of concerns for safety and compliance purposes.
🔐 Privacy & Personal Information
Conversations are private between individuals.
🌿 Share only what feels appropriate
🌿 Avoid sharing sensitive personal details (such as address or financial information)
🌿 Conversations are not monitored or recorded
🧭 Our Approach to Safety
We take simple, practical steps to support a respectful environment:
🌿 Clear boundaries about how the platform is used
🌿 Community standards and house rules
🌿 A process for reporting concerns
🌿 Identity checks where appropriate
🚫 What’s Not Allowed
To keep CosyChats safe and consistent, the following are not permitted:
🌿 Harassment, bullying, or abusive behaviour
🌿 Sharing harmful or explicit content
🌿 Encouraging harmful actions
🌿 Discrimination or hate speech
🌿 Requests for personal or financial information
🌿 Attempts to move payments off the platform
Accounts may be restricted or removed if these rules are broken.
🧍 Your Responsibility
Everyone plays a part in keeping CosyChats respectful:
🌿 Keep conversations appropriate and respectful
🌿 End a conversation if it doesn’t feel right
🌿 Report anything concerning
📩 Reporting Concerns
If something doesn’t feel right, you can contact:
📧 contact@cosychats.com
We will review concerns and take appropriate action on the platform where needed.
🌿 A Space for Conversation
CosyChats is a space for real conversations between parents based on shared experience — nothing more, and nothing less.
