Frequently asked questions
CosyChats.com is a parenting support website, for parents by parents. A parenting community. We host parents who offer personalised parenting support sessions, parental mentoring and are available for a chat about all things parenting and beyond.
CosyChats.com is a parenting support group dedicated to help, guide and mentor parents.
Parental support sessions can be booked at CosyChats.com. Find your perfect parent and book a parental support session NOW.
We’re parents to. We understand and have experienced how difficult being a parent can be. We know how important it can be to be heard, understood and supported, as a parent. We wanted to create a service that supports parents by providing;
👍🏼Personalised Parent Support Sessions.
🧑🏼🦱Friendly and Supportive Parental Guidance, Free From Judgement and Shame.
😊Where Every Emotion and Question is valid.
🛟A Safe Space for Parents offering Compassion and Understanding and a friendly Cosy Chat.
🧷Parent Mentoring from Parents with Real Lived Parenting Knowledge & Experience.
🎈A parenting service that is adaptable for every parents needs.
CosyChats was created to help and support parents. To create a parental support service that is flexible enough to fit round you but still harnessing years of parenting knowledge and experience.
If you or someone you know needs parental support then please find your perfect parent from our parent community and book your parental support session NOW.
CosyChats.com is a parenting website that hosts a wide variety of knowledgeable, experienced and compassionate parents (we like to call them Cosy Chatters) who are available to be booked to provide personalised parenting support sessions, parental mentoring or ‘just’ a friendly voice to talk to about parenting in a safe and judgement free space.
CosyChats parenting support service includes;
🙋🏼♂️A Parenting safe space where every emotion is valid.
👩🏾👦🏾1-2-1 Parent mentoring where NO problem is too big, No question too small or trivial.
🦺Private, confidential parental support sessions tailored for each parents needs.
🔏Parental support sessions that are a safe space for parents free from judgement and shame.
👍🏼Parent Mentoring that’s dedicated to each customer.
👪On Line parenting support from the comfort of your home.
⌚Parenting support that fits around you.
📅Bookable parental support sessions to ensure parental support is available when you need it.
CosyChats.com hosts hosts a wide variety of knowledgeable, experienced and compassionate parents who are available to be booked to provide personalised parenting support sessions, parental mentoring or ‘just’ a friendly voice to talk to about parenting in a safe and judgement free space. A parenting community waiting to share their parental experience and knowledge.
If you or someone you know needs parental support then please browse our parenting community on CosyChats.com, find your perfect parent and book your parental support session NOW.
CosyChats.com hosts parents who can provide personalised parental support. Parenting support that’s right and works for you. This can be as a one off for a specific issue or as a regular support.
There are lots of reasons to use CosyChats.com;
🦺Not wanting to burden people around you with your parenting problems.
👍🏼Wanting personalised parenting support.
😳Fear of reaching out for help for being judged bad or inadequate parents.
👍🏼Wanting a safe parenting space.
👩🏼🦳People around you not having the right parenting experience or understanding your needs.
👍🏼Not wanting the hassle and expense of travelling.
🧸Your family model being different to other parents.
👍🏼Wanting to benefit from the experience and knowledge or experienced parents.
📢Fear of being dismissed, gossiped or spoken about.
👍🏼Wanting friendly, supportive and compassionate parenting support.
🆘Small family or family being far away.
👍🏼Wanting to speak to another parent who understands and can help.
😕Getting lost in on line searches and information overload.
👍🏼Wanting to chat with someone outside your family or friends.
We believe there are lots of reasons to use CosyChats.com. To find the parent who is perfect for you and can help and provide the personalised parenting support service you require.
Cosy Chatters are ordinary and extra ordinary people (and parents) registered on CosyChats.com who offer their parenting experience, knowledge and parental support in bookable parenting sessions. Cosy Chatters want to help and support other parents. Cosy Chatters are a parenting community offering parent to parent support.
Cosy Chatters can be;
👩🏼🦳Experienced and knowledgeable parents able to provide parental mentoring.
🦺Parents of Angel babies who understand.
🛟Parents of a family that doesn’t fit the ‘standard’.
🏆Extraordinary parents who understand why being a parent is the hardest job in the world.
🧸Parents who want to help, who understand and want support other parents.
🚸Real people with real lived parenting experience and knowledge.
🧒🏼Parents who can listen, understand and help, or just chat. Whatever you need and prefer.
In our experience of trying to be parents, and eventually being parents. The people who have helped us the most were people who understood what we were going through and wanted to help. We decided to call these people Cosy Chatters.
Cosy Chatters are REAL People, REAL parents with REAL parenting experience. Cosy Chatters are able to share their life experience and knowledge. Customers choose the Cosy Chatter that’s right for them.
Parenting experience can be varied and each Cosy Chatter has created their own Bio page to detail their experience and knowledge. This information provides what every parent needs to know about their Cosy Chatter. Cosy Chatters set their own availability for bookings so availability hours differ between Cosy Chatters.
Parental support sessions booked through CosyChats.com. We call these Cosy Chats. They are sessions to support you, and you as a parent.
You as the customer control what your Cosy Chats are. Cosy Chats can be;
🫵🏼Personalised parental support tailored for parents.
👐🏼Parent support free from judgement and shame.
🧸A friendly supportive chat.
😳A place you can be heard where no question is too small, no problem too big and every emotion is valid.
📞Parenting support via Phone, Text or On-Line.
🗓️Cosy Chats can be booked on as one off or regular session.
⌛Time for you to discuss what you want to discuss and share parenting experience and knowledge.
Cosy Chats are done virtually or via phone. Your chosen Cosy Chatter will contact you at the booked time.
CosyChats provides the flexibility to tailor customers Cosy Chats session so customers get the most out of each parenting support session.
CosyChats hosts parents who can offer offer personalised parent support sessions (Cosy Chats) in a safe, judgement and shame free space where all emotions and questions are valid.
Customers are in control at every step including what is discussed during the parent support sessions. There is a list of services here
What can be discussed during a CosyChats parent support session;
🧸A particular parenting issue, for example, getting young children into a night-time routine.
💻Parenting hot topics, for example, how to manage screen time and set boundaries.
🛟Understanding specific parenting topics, for example how adopters prepared for the adoption panel.
🏆Parental topics that might otherwise lead to judgement, dismissal or gossip by people close to you, feeling like a poor parent, for example.
😊A Cosy Chats parenting support session can simply be a friendly chat with another parent who will listen and understand.
CosyChats.com hosts experienced and knowledgeable parents who are able to offer a parental support and parenting mentoring through parent to parent support. You as the customer are in control of the parenting support you receive from picking your perfect Cosy Chatter for you to what you discuss. Think of CosyChats.com as a parenting community you can learn from and interact with as you wish.
how we help you and what parenting support you need.
You can be the best parent for your children, you can’t be a perfect parent as those don’t exist. CosyChats.com is a parenting community of experienced and knowledgeable parents but no one parent is perfect.
CosyChats.com was set up to provide parenting support and parental mentoring. Not to create ‘perfect’ parents. Parents registered on CosyChats.com are real parents who can share their experience and knowledge including the mistakes they have learnt from.
There is no such thing as a perfect parent and comparison can be a cruel master.
Why Perfect Parents don’t exist;
🚔Parents, set rules and boundaries that friends and family don’t have to.
🥱Parents do the boring stuff as well as the fun stuff.
🎈Parents have a life to (sometimes😉)
When you feel your not doing a good job as a parent remember;
👍🏼To recognise that no parent is perfect
🙌🏼To focus on your efforts and intentions rather than thinking about so-called failures
🔍Avoid comparing yourself to other parents or impossible standards
🏆Celebrate small victories and positive moments
🎦Social media is good at creating the image of perfection but its just that, an image that sells.
CosyChats.com hosts a parenting support community who can share their experience and knowledge including how to value your own parenting skills and worth but if you need parental support or parenting mentorship,then parents registered on Cosychats.com can provide that as well.
All personalised parenting support sessions are remote, from the comfort of the customers home or safe space.
Parenting support sessions can be provided;
💻Virtually (through TEAMS or ZOOM or another method)
📞Voice call
📱Phone text or messaging service.
Bookings are made directly through CosyChats.com, we will send you a confirmation email and booking details will appear on your personal bookings page. Your chosen Service Provider will call you at the booked time.
Step by Step Guide
🔍Use the drop down Experience menu to select a parenting key stage or the search box for specific experiences.
🏆Browse the Parenting Community Bio’s of parents to find the perfect parent for you. You can use more than one or change parents if you wish.
📆Select your start date.
📆You now Create your weekly call schedule, by;
📆Select Time, the duration of the parenting support session for each day in your weekly call schedule.
🧑🏼🦰If your booking for another person there is a tick box to complete their details.
📆Select the total number of weeks the support sessions will run for and Confirm.
📖Your booking details are displayed. check and confirm.
💷Time to pay through our payment processing partner Worldpay page. CosyChats.com does not view or retain any payment details.
💻Once completed a confirmation email will be sent and your chosen parent will contact you to complete the booking.
We hope you find the personalised parenting support sessions beneficial and helpful but should you need us you can contact us here and find our Refund and Resolution Policies.
Yes, customers can book as many Cosy Chatters as they like. Please be mindful to ensure bookings do not clash.
Yes, customers can change Cosy Chatters. If you wish to do this please contact@cosychats.com once you decide to switch cosychatters.
Please do not share personal details. Our registration page accepts any name you choose and you control the information you share with your chosen Cosy Chatter.
CosyChats.com follows recognised good practice of recommending that customers do not share any personal information about themselves or their family.
Personal information is not required to provide the personalised parent support sessions, parental mentoring or to have a chat about parenting issues.
Absolutely Yes, there is facility within the booking process to book for another parent who needs help.
Please select ‘Select if you are booking for another person’ within the booking process.
We believe helping someone else is an amazing thing to do but it can also be the right thing to do, because;
📃Friends and family don’t have the specific parenting experience to help.
🧑🏼🦰The parent concerned won’t share with friends or family or may listen more to another parent outside friends and family, whose been in their shoes.
🏆There is no manual that comes with children and every parent struggles at some point. Helping out by gifting sessions is an amazing thing to do, especially for new parents.
Well done you.
Yes, your payment is made through our global third-party payment provider World Pay. Worldpay UK processes approximately 40% of all UK Card Transactions.
http://www.worldpay.com/uk/about/company-overview
Your payment is made from the Worldpay payment page. CosyChats.Com does retain or record your payment details.
Your Service Provider (Cosy Chatter) will raise an Invoice for the Cosy Chats they have provided. If you have any concerns about the service you have been provided please contact us immediately and we will investigate and resolve the situation.
Please see our Refund, Resolution Polices and House Rules. Links on each page bottom menu.
You can cancel the Service at any time. Please email contact@CosyChats.com and confirm your Booking ID, Cancellation confirmation and explanation.
Yes, you will receive a link to leave a review. We encourage you to leave a review. Reviews encourage other parents to come forward and receive the help they require.
Hosting parents who can provide parent mentoring and personalised parenting support is a key desire for CosyChats
If you are in any way dissatisfied with CosyChats.com or your chosen Cosy chatter please contact us at contact@CosyChats.com immediately we will endeavor to assist.
Please consult our Refund and Resolution Policies, House Rules (bottom of page).
With the agreement of your chosen Cosy Chatter you can continue the call using already booked future minutes or make another booking for the over run minutes being used.
Ordinary parents can be extraordinary, by sharing their parenting experience and knowledge with other parents through personalised parent support sessions and parental mentoring.
Children do not come with a manual and a parent to parent support service and parent community that is flexible and effective can make a real difference to lots of families lives.
People and especially parents, benefit from shared experience and knowledge. ‘The only source of knowledge is experience’ – Albert Einstein
Being a parent can be isolating. Cosychats.com is a parenting community for parents.
Yes, we will donate a minimum 10% of our profits to children’s charities.
We hope to donate more and do good things as we grow.
We believe our environmental credentials are excellent and that we are a carbon neutral company and service.
👍🏼Cosy Chats are completed online with negligible environmental waste.
👍🏼Cosy Chatters work from home in existing environments and do not require any additional resources.
👍🏼All CosyChats.com staff work from home in existing environments and do not require any additional resources.
Yes, its OK to ask for help. We are a parent community that wants to help!
We want to help because we understand how difficult being a parent can be.
Being a parent can be challenging. Children will test you in ways you didn’t think possible. You’ll discover emotions you never knew you had, fears that are irrational but can’t be helped.
Having children is the most amazing and demanding experience of your life but none of us parents are experts. Every parent is still learning and there are no perfect parents.
Getting help is the right thing to do for you and your family. Time is precious and it really is OK to say you need help. Whether that’s personalised parenting support, parental mentoring or a friendly Cosy Chat there is someone who can help.
We speak to every parent who registers on CosyChats.com and one thing they all say is, as parents they understand how difficult being a parent can be and they want to help other parents by sharing their experience and knowledge.
Family is the most important thing in your life. Blink and your children will have grown. The days can be slow but the years fly, is so true.
Bringing up well rounded and happy children. Enjoying being a parent and raising a family is an amazing and rewarding thing but its not easy and every day can be a challenge.
If you or someone you know needs parenting support, parental mentoring or just a chat about parenting or the weather then don’t delay, get parenting support because time really does fly by.
No problem, we love to help. Please email us at contact@cosychats.com .
We love to chat.👍🏼