Getting Support
CosyChats is a space for peer-to-peer conversations between parents.
It is not designed for situations where professional, clinical, or urgent support is needed.
If you or someone you know needs additional or immediate support, the following services are available.
🚨 Urgent & Emergency Support
Emergency Services
If there is an immediate risk to life or a medical emergency, call 999.
NHS 111 (Option 2)
For urgent mental health support that is not life-threatening, call 111 and select option 2.
Samaritans:
24/7 support for anyone experiencing distress
📞 116 123 (free)
🧠 Mental Health & Emotional Support
Mind Infoline:
📞 0300 123 3393 (Mon–Fri, 9am–6pm)
Shout:
Text SHOUT to 85258 (24/7)
SANEline:
📞 0300 304 7000 (4pm–10pm daily)
🛡️ Safeguarding & Protection
Local Adult Social Care
Contact your local council if you’re concerned about a vulnerable adult.
Hub of Hope
Find local mental health services near you
👶 Concerns About a Child
NSPCC Helpline:
📞 0808 800 5000 (Mon–Fri, 10am–4pm)
📧 help@nspcc.org.uk
Local Council Children’s Services:
Contact your local council for safeguarding concerns
You can find your local council on GOV.UK.
Crimestoppers
📞 0800 555 111 (anonymous)
👨👩👧 Support for Parents & Families
FamilyLine (Family Action)
📞 0808 802 6666
YoungMinds Parents Helpline
📞 0808 802 5544
⚠️ Important to Know
CosyChats does not provide:
-medical or clinical support
-therapy or counselling
-crisis or safeguarding services
If you feel you need this type of support, CosyChats may not be the right place, and we encourage you to contact the services above.