Frequently Asked Questions
A conversation can change our life. It can change our perspective, stay with us for years, or simply be a really good conversation. It can make us think, make us laugh, or take us somewhere we hadn’t expected.
CosyChats creates more opportunities for those conversations to happen — with people whose paths might never otherwise cross.
Instead of leaving that conversation to chance, you can choose to make it happen.
Find someone who’s living — or has lived — something you’d like to talk about, who’s chosen to share their experiences and make time for a conversation.
Talk about everyday family life, becoming a parent, miscarriage, IVF, teenagers, raising a family, the moments that make you laugh or the ones that change everything. Ask questions. Share stories. Or simply see where the conversation goes.
Conversations with a parent on CosyChats are private, one-to-one time with the person you’ve chosen — giving you the space to have the conversation you came to have.
In everyday life, finding that person isn’t always easy. We don’t always know who’s living or has lived the experience, who’d be open to talking about it, or even how to find them.
On CosyChats, parents have already chosen to share their stories, the parenting and family-life experiences they’re open to talking about, and when they’re available.
So you already know about the person, their experiences and what they’re happy to share before the conversation even begins.
Get to know a little about them through their profile. Find someone you’d like to talk to, choose an available time and decide how long you’d like your conversation to be.
And the conversation doesn’t have to be for you. You might discover a parent and immediately think of someone you know who would value talking to them.
Your conversations are private between you and the parent on CosyChats. CosyChats doesn’t listen to, monitor or record them.
We recommend that you don’t share unnecessary personal or sensitive information, such as your home address, financial information or passwords.
Find the person. Make the conversation happen.
[Find Someone to Talk To] [Find a Conversation to Gift]
The person. The experience. The time.
A CosyChats conversation isn’t a chance encounter.
You choose the parent on CosyChats after reading their story and discovering the experiences they’re living or have lived.
You choose how long you’d like to talk. And if there’s something particular you want to talk about, that’s what your conversation can be about.
You already know the parent is open to that conversation because they’ve chosen the experiences they’re happy to share on their profile.
Ask the questions you want to ask. Talk about what you came to talk about. Or simply have a conversation and see where it goes.
How you use your time together is up to you.
By the time you say hello, you both know why you’re there. The time has been set aside. No chance meeting. No wondering whether they want to talk.
CosyChats makes conversations happen that might otherwise never happen.
But can a conversation really matter that much?
Absolutely. We know because one conversation changed the way we thought about conversations — and eventually led to CosyChats. [Read Our Story]
Information and experience aren’t the same thing.
There are things you can read about becoming and being a parent. And there are things you only really know because you’re living them — or have lived them.
A parent who has experienced miscarriage knows what their own experience was actually like. So does a parent who’s brought their first baby home, watched their child start school or discovered what life with teenagers is really like.
Every experience has a reality beyond the information written about it.
A story isn’t just what happened. It’s how it felt. The moments that mattered. The things that surprised us, made us laugh, frightened us, changed us — and sometimes the things that are difficult to put into words at all.
That’s where conversation goes beyond information.
Ask something you’ve wondered about. Hear the story behind the experience. Share something of your own, if you want to. One thought can lead to another, and the conversation can become something neither of you could have written in advance.
An article can’t do that. A book can’t do that. A conversation can.
CosyChats makes more of these conversations possible.
[Find Someone to Talk To] [Find a Conversation to Gift]
Find. Choose. Talk.
🔎 Find — Use Intelligent Search to find parents through the experiences they’re living or have lived, or browse All Parents and see who you discover.
🕐 Choose — Read their story and what they’re open to sharing. Choose who feels right, when you’d like to talk and how much time you’d like together.
💬 Talk — Ask questions. Talk about what you came to talk about. Share your own experiences, if you wish. Or simply see where the conversation goes.
It’s your conversation.
And if the conversation isn’t for you, you can choose a parent and gift the conversation to someone else.
[Find Someone to Talk To] [Find a Conversation to Gift]
Use Intelligent Search to describe an experience, topic or stage of family life you’d like to talk about, or browse All Parents and see who you discover.
Each parent shares their story, the experiences they’re living or have lived, and what they’re open to talking about.
Explore their profile and decide for yourself whether they’re someone you’d like to talk to.
You might search for a particular experience. Or you might simply discover someone’s story and want to know more.
There’s no right or wrong choice. Just someone who feels right for you.
[Find Someone to Talk To]
They’re parents like us. But they’ve chosen to do something amazing that not everyone would feel able to do.
They share their lives.
Sometimes that means sharing some of the biggest experiences of their lives — miscarriage, IVF, divorce, illness, loss, raising a child with additional needs, or other moments that have changed them and their families.
And sometimes it’s the everyday. Bringing a new baby home. Sleepless nights. Starting school. Teenagers. Family chaos. The things that make us laugh and the things that didn’t quite go to plan.
They’re willing to talk openly about those experiences with someone they’ve never met. That’s a pretty amazing thing to do.
Parents on CosyChats come from different backgrounds, families and stages of parenthood. Some are living these experiences right now. Others are looking back on experiences they’ve lived.
They decide what they’re comfortable sharing, what they’re open to talking about and when they’d like to make time for conversations.
We’re always open to hearing from parents who’d like to share their experiences on CosyChats. But becoming a parent on CosyChats is more than simply signing up.
We get to know each parent as part of our onboarding process. We talk with them about their life and experiences, what they’d like to share and what they’d like to bring to CosyChats.
They join CosyChats as parents sharing their own experiences — not as experts or professionals providing advice or services.
Some may have professional backgrounds, but that’s not why they’re here. What matters on CosyChats is what they’ve personally lived — or are living — as a parent, and their willingness to share it.
Everyone who joins agrees to the principles and guidelines for conversations on CosyChats. Where appropriate, we also carry out identity checks.
The personal experiences parents share are their own and aren’t independently verified by CosyChats.
CosyChats is for adults aged 18 and over.
[Meet the Parents]
It starts with someone you’ve chosen — a parent who’s willing to share part of their life with you. What you talk about from there is up to you.
They might be sharing something deeply personal they’ve lived through, something they’re living right now, or simply the everyday reality of family life. Whatever brought you to their profile, they’ve chosen to make that experience available for conversation.
So you don’t have to wonder whether it’s okay to ask.
Ask about the things that matter to you. Hear what it was really like for them. Talk about what you came to talk about. Share your own experiences, if you want to. Or simply enjoy the conversation.
There’s no script. No expectation to have the answers or reach a particular conclusion.
It’s private, dedicated one-to-one time with someone you’ve chosen, who’s chosen to share — and how you use that time together is up to you.
No.
You decide what you’d like to share.
The parent on CosyChats has already chosen to share their own experiences and the parts of their life they’re open to talking about. That doesn’t mean you have to share yours.
You might simply want to ask questions and hear about their experiences. You might want to talk about your own. Or the conversation might naturally become a mixture of both.
There’s no expectation that you share simply because they do.
We recommend that you don’t share unnecessary personal or sensitive information such as your home address, financial information or passwords.
Beyond that, it’s your conversation and your choice what you bring to it.
CosyChats conversations are private between the two people having them.
CosyChats does not monitor or record your private conversations.
We recommend that you don’t share unnecessary personal or sensitive information, such as your home address, financial details or passwords. If you do choose to share personal information, you do so at your own discretion.
There may be limited circumstances where information needs to be shared because of a safeguarding concern or where required by law.
You can find more information in our Privacy Policy and Terms.
Because a CosyChats conversation matters.
Parents can spend so much of their lives thinking about everyone else. Their children, their family, work, school, appointments, what’s for dinner and what needs doing tomorrow. Thinking about themselves can easily slip down the list.
That can make parents surprisingly difficult to buy for.
A spa day sounds lovely — finding half a day to actually have one might be another matter. Childcare, planning and family life can make even the nicest gifts difficult to find time for.
A CosyChats conversation is different.
It’s something for the parent themselves. Time that’s been set aside for them, with another parent you’ve chosen because something about their story or experiences made you think of the person you’re giving it to.
Maybe they’ve just had a baby. They’re approaching the teenage years. They’re living through IVF or have experienced miscarriage. Maybe family life means they don’t often cross paths with new people or have the conversations they might have in different circumstances.
Or maybe you just think the two of them would have a great conversation.
And unlike many gifts, you don’t give it to them and hope they find the time to use it.
You choose the parent. You choose a time that works. You make the conversation happen.
Once it begins, it’s theirs. They decide what to ask, what to share and how they use their time together.
Giving isn’t always about solving something. Sometimes it’s simply about thinking of someone when they’re busy thinking about everyone else.
Who will you gift a conversation to?
[Find a Conversation to Gift]
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Each parent on CosyChats sets their own hourly conversation fee, which you’ll see on their profile.
Conversations are available in 10-minute blocks and charged pro rata, so you don’t have to book an hour if you don’t want an hour.
Choose the amount of time that feels right for the conversation you’d like to have.
You’ll always see the total price before you confirm and pay.
[Find Someone to Talk To]
You choose the parent. They choose when they’re available. You choose what works for you.
Once you’ve found someone you’d like to talk to, choose an available start time and how long you’d like your conversation to be.
You can book just one conversation, or make conversations part of your week.
If you’d like to talk more than once, choose the days and times that work for you from the parent’s availability and how many weeks you’d like them to repeat.
So it could be one conversation on a Saturday evening. Or every Monday and Thursday for the next four weeks. You create the pattern that fits around your life.
Parents on CosyChats have families and lives of their own, so their availability can sometimes include times you might not expect — early mornings, evenings or weekends.
Once you’re happy, review your conversations and the total price before paying.
Then all that’s left is to say hello.
[Find Someone to Talk To]
Family life doesn’t always go to plan. CosyChats is built with that in mind.
If something changes after you’ve arranged a conversation, you and the parent on CosyChats can agree to rearrange it.
A child gets ill. Plans change. Something unexpected happens. You’re both parents — sometimes life gets in the way.
Any change needs to work for both of you, so rearrangements are by mutual agreement.
Payments are processed securely by Worldpay.
When you pay, your card details are entered directly through Worldpay’s secure payment process.
CosyChats does not receive or store your full payment card details.
You’ll see the total cost of your conversations before making payment.
No.
A CosyChats conversation is a conversation between people sharing personal experiences.
Parents on CosyChats join as parents, not as experts, counsellors, therapists or coaches. They don’t provide professional advice, guidance or services through CosyChats.
They can tell you what they experienced, what happened in their own life, how it felt for them and what their own journey has been like.
What you take from a conversation is entirely up to you.
CosyChats isn’t a crisis service and isn’t a substitute for professional, medical or emergency services where those are needed.
It’s people talking to people about lives they’ve actually lived — or are living.
Parents on CosyChats do something pretty amazing. They share their lives.
They talk openly with people they’ve never met about experiences that can be some of the biggest parts of their lives — and about the funny, joyful, chaotic and completely ordinary parts of being a parent too.
Not everyone would feel able to do that. But perhaps you would.
You don’t need to be an expert or have an extraordinary story. You just need experiences of your own that you’re happy to share.
The biggest moments. The difficult ones. The joyful ones. The experiences that changed you.
And the everyday ones too.
What feels ordinary to you could be exactly what another parent would love to talk about.
You might be living the early months with a new baby, raising teenagers, navigating a blended family or looking back on experiences from years ago. Every parent’s story is different. That’s what makes every parent on CosyChats different too.
You don’t need to have all the answers. Parents on CosyChats aren’t there to tell anyone how to parent. They share what life has actually been like for them.
And you decide what that looks like for you.
You choose the experiences you’re comfortable sharing, when you’re available and your own hourly conversation fee. An hour here. An evening there. More when family life allows, less when it doesn’t.
CosyChats is designed to fit around being a parent — not ask being a parent to fit around CosyChats.
Think you might like to be part of it? It starts with a conversation.
We get to know the parents who’d like to join us. We’ll talk about your life and experiences, what you’d be happy to share and what you’d like to bring to CosyChats.
There’s no commitment simply because you’ve spoken to us. It’s a chance for you to get to know CosyChats too and decide whether you’d like to be part of it.
[Talk to Us About Joining]
Ask us.
We’ve tried to answer the questions you might have before having your first CosyChats conversation, but there may be something we haven’t covered.
Whether it’s about finding a parent, having a conversation, gifting one, joining CosyChats or how something works, we’re happy to hear from you.
[Get in Touch]
Or, if you’ve found what you needed:
[Find Someone to Talk To] [Find a Conversation to Gift]