Dear {%customer_name%},
Thank you for your confirmation.
We hope you found your chosen Service Provider beneficial and your overall experience of Help is Only positive.
Please take the time to recommend www.cosychats.Com and your chosen service provider to your friends and family.
Click here to review this provider.
Reviews are a great way of letting others know about your experience and only take a minute. Thank you for taking the time.
Once again thank you for using Help is Only.
We all need a little help every so often.
Regards
The CosyChats team
contact@cosychats.com
Dear Admin,
Booking Ref {%order_id%}
Action:
Please contact the Customer to discuss booking and confirm if there is an issue.
Regards
The CosyChats team
contact@cosychats.com
Dear {%sp_name%},
Booking Ref : {%order_id%}
Your customer {%customer_name%} has selected Deny, the booking has not been completed.
The booking status has now reverted to Incomplete. Please discuss this with your customer and update the booking status to completed again when agreed with your customer.
We hope you and your Customer can resolve this amicably to both your satisfaction but if you need to, please do not hesitate to contact us at the below email address.
Where appropriate we can manually override this status to completed.
Kind Regards
The CosyChats team
contact@cosychats.com
Dear {%customer_name%},
Your Service Provider {%sp_name%} has raised an invoice for booking ref {%invoice_order_id%} as per below for payment.
Invoice details:
Order ID: {%invoice_order_id%}
Service: {%service%}
Invoice start date: {%invoice_start_date%}
Invoice end date: {%invoice_end_date%}
Service Provider comments: {%invoice_comments%}
Cost: £ {%invoice_price%}
Can you please can confirm your Acceptence or Denial
If you Accept your Service Provider will be paid.If you Deny your Service Provider will not be paid and may contact you to resolve any outstanding issues amicably.
At CosyChats we are totally committed to customer service. Please do not hesitate to contact us directly on the below email address if required.
If we have not heard from you, by selecting Acceptance or Denial above, within 7 days, we shall process this invoice, in order not to delay payment to your Service Provider.
Please allow us to take this opportunity to thank you for your custom.We all need a little help every so often.
Kind Regards
The CosyChats team contact@cosychats.com
Hello {%user_name%},
Confirmation order {%order_id%} has been marked completed. Your Customer will now be able to leave a review.
Kind Regards
Cosychats team.
Dear Admin,
Please note booking ref {%order_id%} for Customer {%customer_name%} and Service Provider {%sp_name%} has been cancelled.
A request should be made by the Customer but please refund monies to customer after 14 days if no refund request made.
Regards
The CosyChats team
Dear {%sp_name%},
You have cancelled booking ref {%order_id%} for Customer {%customer_name%}
Booking cancellations are disappointing but sometimes unavoidable.
We would like to understand the circumstances of the cancellation and if any part of the service has been provided. Please forward this email with comments to the below email address.
We have requested your customer provide us feedback also.
Regards
The CosyChats team
contact@cosychats.com
Dear {%customer_name%},
Your Service Provider {%sp_name%} has cancelled your booking ref {%order_id%}
Booking cancellations are disappointing but sometimes unavoidable.
We would like to understand the circumstances of the cancellation and if any part of the service has been provided.
We will process a refund accordingly upon receipt of your refund request or after 14 days if we do not hear from you.
We very much value your feedback.
Please forward this email with comments to the below email address.
Regards
The CosyChats team
contact@cosychats.com
Dear {%customer_name%},
Your Service Provider {%sp_name%} has marked booking ref {%order_id%} as completed.
Can you please confirm your Acceptence or Denial
Any invoice raised is approved by yourself and you can deny an invoice if you disagree with it.
If you select Denial above your Service Provider may contact you to resolve any outstanding issues amicably.
At CosyChats we are totally committed to customer service. Please do not hesitate to contact us directly on the below email address if required.
If we have not heard from you, by selecting Acceptance or Denial above, within 7 days, we shall update your order status to Accepted, in order not to delay your Service Provider being able to raise an invoice.
Please allow us to take this opportunity to thank you for your custom.
Please take the time to recommend www.cosychats.Com and your chosen service provider to your friends and family.
We all need a little help every so often.
Kind Regards
The CosyChats team
contact@cosychats.com
Hello Admin,
{%sp_name%} has cancelled order {%order_id%}